Legal Document
Skolu Terms of Service
By using Skolu (PT. Foremost Learning Centre), institutions agree to the platform usage rules, account security obligations, and service terms described below.
Version: 2026-07-20 · Effective: July 20, 2026 · Last updated: July 20, 2026
Access and Accounts
- A customer or institution is the education organization using Skolu; an institution user is an owner, admin, teacher, or staff member given access; a parent or guardian user is an individual linked to a student through an institution.
- Users must have the required capacity, authority, or permission. Institutions are responsible for account confidentiality, role assignment, and internal user activity.
- Access is granted based on role permissions configured by institution owners.
- Skolu may suspend access that violates security or acceptable-use policies.
- These Terms supplement an institution service agreement or order. Expressly different commercial terms in that agreement control for that institution.
Service Usage
- The platform may only be used for lawful education operations.
- Uploading unlawful content or content violating third-party rights is prohibited.
- Institutions must ensure operational data entered into the system is accurate and lawful.
- Users are responsible for uploaded content and must hold the rights, permissions, and lawful basis needed for photos, videos, notes, location data, and children's data.
- Users must not access another tenant, disrupt the service, distribute malware, unlawfully reverse engineer the platform, or use Skolu for spam, fraud, or conduct that could harm a child.
Operational Communications and Children's Data
- Skolu and institutions may send email, push, and WhatsApp communications needed for login, OTP, security, education operations, billing, support, and delivery of the service.
- Promotional messages, if introduced, require a separate optional choice and are not covered by this required acknowledgement.
- Institutions are responsible for the authority and notices needed to process student or child data and connect parents or guardians. Parents and guardians must use access only for a lawful relationship with the child.
Service Analytics
- Institutions agree that Skolu may process relevant account and institution identity data for product analytics, service improvement, and operational support as described in the Privacy Policy.
- User full name and institution name may be used as product analytics attributes to help Skolu understand platform activity in more detail.
- Skolu may change the analytics tools it uses over time as long as the purpose of the processing remains consistent with the active Privacy Policy.
Billing and Support
- Subscription fees follow the pricing and package terms in your service agreement.
- Late payment may result in service limitations according to platform policy.
- Support scope depends on the selected subscription tier.
- Skolu may use third-party providers and perform maintenance, updates, or feature changes. We aim for reliable availability but do not guarantee uninterrupted or error-free operation.
Intellectual Property, Suspension, and Termination
- Skolu and platform materials are owned or licensed by PT. Foremost Learning Centre. Institutions and users retain rights in their content and grant Skolu a limited permission to process it to provide the service.
- Access may be restricted or suspended for security risk, legal or Terms violations, institution instruction, or payment obligations. Termination and data export follow the service agreement and Privacy Policy.
Law, Disputes, Disclaimers, and Liability
- These Terms are governed by the laws of the Republic of Indonesia. The parties will first seek an amicable resolution and, if unresolved, use the forum agreed in the institution agreement or a competent forum in Indonesia.
- Skolu is an operational tool and does not replace professional education, safeguarding, accounting, legal, or safety decisions. To the extent permitted by law, the service is provided as available and liability is reasonably limited by the applicable service agreement.
- Nothing in these Terms excludes liability that cannot lawfully be excluded under Indonesian law.
Changes and Contact
- Material changes create a new version and effective date and may require renewed acceptance. The Indonesian version controls if it differs from this English translation.
- Official written contact: info@skolu.id. Login/legal support and business/sales enquiries: Skolu WhatsApp +62 813-1417-645.